IMMEDIATE HELP FOR YOUR WATER, FIRE & HOME DAMAGE

EMERGENCY RESTORATION SPECIALIST

OUR MISSION

“Our mission is to support our clients who have suffered a traumatic loss to their home or business. We commit to meeting our client’s needs during this emotional time and treat each loss as if it happened to our home and our family. We take great pride in restoring our client’s home or business to its original condition or better.”

MEET OUR TEAM

RUSS VON FRANK
CHIEF OPERATING OFFICER

They call me Chief. I guess it's because of my over forty years of experience as a property-casualty insurance broker, insurance agency owner, several years as Third Mate in the Us Merchant Marine, Lieutenant in the US Navy Reserve and ex-Chief of my community volunteer fire department. My experiences have provided me with expert knowledge in insurance claims and an intimate understanding of the impact damage to your home can have on a family. Or maybe it's because I buy the staff BLTs every Friday...

LISA VON FRANK
SR. DIRECTOR OF MARKETING

I've always had a passion for helping companies get their messages out to the public, creating strategic alliances and representing a positive attitude in the workplace. While I have over 35 years of corporate experience in business development, marketing and event planning for large and small corporations, building bridges is really what I do best. Maybe I should change my title to social engineer?

VINNIE GIACALONE
PROJECT MANAGER SUPERVISOR

Keeping things organized is kind of my specialty. For over 20 years I cut my teeth in the field of category management, and I now bring my expertise in managing large scale projects to each and every customer we service at Madison Ave. As an Eagle Scout, and active volunteer, it is second nature to always do the right thing and to provide assistance in every situation I can.

CATHY SCHMITZ
FINANCE SUPERVISOR

Working with homeowners on a personal level makes my job so rewarding. After many years with a successful career in construction project management, I truly enjoy helping homeowners manage their insurance when they need it to work for them the most - it has been a gamechanger for me, personally and professionally. And speaking of games, if there's any opportunity for a live hockey game or concert, I'll be there!

BILL KEARNEY
PROJECT MANAGER

I spent many years in property management and as a general contractor, and I know the ins and outs of what it takes to build homes and commercial properties. When our clients are faced with a home disaster, it can be overwhelming for them to know where to start to put their home back together. We do the hard work to help people in a crisis. And when I get the chance, I will gladly pitch in and do the work myself.

JAMIE GLASSER
PROJECT MANAGER

With over 10 years of customer service and 5 years of construction quality control, I have always been at the center of guiding projects to exceptional outcomes efficiently and safely. Helping customers and clients succeed in their projects has always been my goal. Providing them with the tools and resources to reach these goals always feels like an accomplishment.

ANDREW GARCIA
FIELD TECHNICIAN

While I may be the youngest addition to the Madison Ave team, I am surely the most grateful for the opportunity to learn and grow in the career path I focused on for over a year now. I've come a long way since I first started and am proud of that achievement.

STACY TIMM
CONTRACTOR RELATIONS

With over 30+ years of sales and customer service experience, you can say I'm a people person. I enjoy connecting with people and building relationships while growing business. And when I am not out talking to people you can find me photographing nature, hiking or listening to live music.

ANNE SIEDLECKI
DIRECTOR OF MARKETING

I've had the pleasure of working with giant tech behemoths to non-profits and everything in between, but when I get to put my marketing and creative design skill toward helping people when they have experienced a home loss, that is when I feel most accomplished in my job. When I am not creating content for work, you can find me amidst a home DIY project, walking my dog or sitting on the sidelines at my kids' sporting events.

SEE WHAT OUR CUSTOMERS SAY ABOUT WORKING WITH THE BEST